About Us

We’re a local family-led mortgage business built on a simple idea: do things properly and put people first.

Getting a mortgage is one of the biggest financial decisions you’ll ever make, but too often it’s treated like a transaction. We believe it should be a conversation where you feel understood, supported, and confident in the decisions you’re making.

That’s why we take the time to get to know you and your situation before offering any advice. Whether you’re buying your first home, moving up the ladder, or reviewing your current mortgage, our focus is always the same, finding the right solution for you.

Behind the scenes, we have access to a wide range of lenders and many mortgage products, giving us the flexibility to tailor our recommendations properly. But what really matters is how we use that access, always in your best interests, never driven by targets or pressure.

We’re building this business the right way, with long-term relationships in mind, not short-term wins.

DRIVEN BY OUR CORE VALUE

We care more, which means great advice, clearer guidance, and decisions made with your best interests at heart.

It also means being honest, ethical and accountable, doing the right thing even when it isn’t the easiest option. We listen, communicate openly and work together to make considered decisions with our clients’ best interests at heart.

We aim to treat people well, acting with integrity and taking pride in how we do things; not just what we achieve.

DO YOU HAVE QUESTIONS?

To learn more about the business, how we may be able to help you or how we may be able to work together, please contact us using the form.

AR Mortgage Service will be what is known as the ‘controller’ of the personal data you provide for us. We only collect basic personal data about you which does not include any special types of information or location-based information.

 

Why do you need my data and what will it be used for?

We need to know your basic personal data so we can contact you and respond to your message, request or query. All the personal data we process is processed by our staff in the UK.

Who is my data shared with?

Your data will only be shared with third parties if this is necessary to respond to your request. If this is the case, we will seek your permission before passing on your details.

How long do you keep my data for?

We may store your data for up to six years past the end of any business relationship, after which time it will be securely destroyed. If you would no longer like us to process your data at any time, you have the right to object to processing your data. To do this, please contact [email protected].

 What are my rights?

You have the right to object to the processing of your data. You also have the right to request access to your data at any time. You have the right to rectification and/or erasure of personal data or restriction of processing. If you wish to raise concern related to how we have handled your personal data, you can contact us to have the matter investigated at insert AR contact email address.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the information commissioner’s office: https://ico.org.uk

LEGAL

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR ANY OTHER DEBTS SECURED ON IT.

Calls may be recorded for training and quality purposes.

AR Mortgage Services undertakes credit broking and is not a lender. We offer an unrestricted range of first charge mortgages, but do not offer second charge lending or bridging finance.

AR Mortgage Services is a trading style of Alistair Redhouse Mortgage Services Ltd, which is an Appointed Representative of Stonebridge Mortgage Solutions Ltd. which is authorised and regulated by the Financial Conduct Authority. We are entered on the Financial Services Register.

We are registered in England and Wales under company number 16988991. Our registered office is at The Old Police House, Old Botley, Botley Road, Oxford, OX2 0JW.

Fee statement: There may be a fee for arranging a mortgage and the precise amount will depend on your circumstances. This will typically be £335 and is payable once an application has been submitted and will be agreed with you prior to advice being given.

Insurance Disclaimer: As with all insurance policies, conditions and exclusions will apply. The cost of insurance depends on several factors, such as your age, occupation, and location.